Our Commitment to Data Protection
Cosmos Healthcare Ltd is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides detailed information about how we handle your data and your rights under data protection law.
Data Controller Information
Data Controller: Cosmos Healthcare LtdAddress: 33 London Road, Redwood House, Enfield EN2 6DR
Email: psychologist@alptekinaydin.co.uk
Telephone: 020 8243 8590
Lawful Basis for Processing
Under the UK GDPR, we must have a valid legal basis to process your personal data. We rely on the following:
For General Personal Data
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries | Legitimate interests / Consent |
| Providing clinical services | Contract / Legal obligation |
| Maintaining records | Legal obligation |
| Website analytics | Legitimate interests |
For Special Category Data (Health Information)
Health data is classified as special category data under the UK GDPR and requires additional safeguards. We process this data under:
- Article 9(2)(a): Explicit consent
- Article 9(2)(h): Provision of health or social care treatment
Your GDPR Rights
The UK GDPR provides you with the following rights:
Right to Be Informed (Articles 13-14)
You have the right to know how your data is being used. This notice fulfils that obligation.
Right of Access (Article 15)
You can request a copy of all personal data we hold about you. We will respond within one month. There is no charge for this request unless it is manifestly unfounded or excessive.
Right to Rectification (Article 16)
If any personal data we hold is inaccurate or incomplete, you have the right to have it corrected.
Right to Erasure (Article 17)
Also known as the "right to be forgotten", you can request deletion of your data in certain circumstances. Please note this right is limited for clinical records due to professional and legal retention requirements.
Right to Restrict Processing (Article 18)
You can request that we limit how we use your data whilst concerns are being investigated.
Right to Data Portability (Article 20)
You can request your data in a structured, commonly used format to transfer to another service provider.
Right to Object (Article 21)
You can object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision Making (Article 22)
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
How to Exercise Your Rights
To exercise any of these rights, please contact us:
- By email: psychologist@alptekinaydin.co.uk
- By post: Cosmos Healthcare Ltd, 33 London Road, Redwood House, Enfield EN2 6DR
- By telephone: 020 8243 8590
We may need to verify your identity before processing your request. We will respond within one month, or inform you if an extension is needed.
Data Protection Impact Assessments
Where processing is likely to result in a high risk to individuals' rights and freedoms, we conduct Data Protection Impact Assessments (DPIAs) to identify and minimise data protection risks.
International Transfers
We do not routinely transfer personal data outside the United Kingdom. If such transfer becomes necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Data Breaches
We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and inform affected individuals without undue delay.
Record Keeping
We maintain records of our processing activities as required under Article 30 of the UK GDPR. These records are available for inspection by the ICO upon request.
Supervisory Authority
The supervisory authority for data protection in the UK is the Information Commissioner's Office (ICO). If you are not satisfied with how we handle your data or your request, you have the right to lodge a complaint:
Information Commissioner's OfficeWycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Telephone: 0303 123 1113
Updates to This Information
We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated appropriately.
Contact Us
For any questions about data protection or to exercise your rights:
- Telephone: 020 8243 8590
- Email: psychologist@alptekinaydin.co.uk
- Address: 33 London Road, Redwood House, Enfield EN2 6DR